INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

 01.Are your heels true to size, or should I order one size up/down?

Most of our heels are true to size. If a product runs smaller or larger, we mention it in the description so you can order with confidence.

 

02.Where can I view my sales receipt?

You can easily view and download your sales receipt from your Account Dashboard under the Orders or Purchase History section. A copy is also sent to your registered email after every successful purchase for your convenience

How can I return an item?

At English Heels, we want you to love every purchase. If you wish to return an item, simply visit our Returns section or contact our Customer Support Team within the return period. We’ll guide you through the quick and easy return process

04.Will you restock items indicated as out of stock?

Some of our most loved styles sell out quickly Don’t worry we often restock popular designs. You can select the Notify Me option on the product page to receive an alert as soon as your favorite pair is back in stock.

05.Where can I ship my order?

We handle delivery all across Pakistan through English Heels. So just go ahead and put in your shipping info when you check out. That way we make sure everything gets to your door safe and on time.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS